Bridal FAQs

How long does it take to make an engagement ring? 

Once the order is confirmed, please allow 3-4 weeks. Please note that actual lead times may vary depending on the actual design.

Can I work with you virtually on this process?

Yes, we have worked with many clients overseas to decide on the best engagement and weddings bands for their special day. You can book an appointment on the Contact Us page or by the WhatsApp link to get in touch with one of our Directors. Please state which country you are based in so we can optimise the most appropriate time to set up the virtual consultation(s).

What is the best diamond for my style?

This is a personal preference for you and your loved ones. We will help guide the conversation to better assist you to make an informed decision on this.

Can I see the actual diamond before I confirm it?

We work with suppliers worldwide so we will endeavour to ensure you can get a physical feel/touch of the diamond before purchase.

How do I check my size for rings, bangles, bracelets or necklaces?

Please visit our page on Sizing guide for more details, and we would be happy to assist you with anything you may need to figure this out.

What happens if the ring size is not correct?

We would be happy to offer a complimentary service to ensure it fits perfect. You can fill out your enquiry on our page here or contact us via WhatsApp.

Can I receive a certificate for my diamond & engagement ring purchase?

Yes, for any diamonds above 0.30 carat, we can provide you with the official lab certificates. For any purchases with diamonds smaller than 0.30 carat, we can provide you with documentation from Didi’s Jewellery on the details of your purchase.